- Shipping fee of your order will be displayed to you on our Site. Or you may also refer to our Shipping and Delivery shopping guide.
- Our mailing day is Monday to Friday, excluding weekend and local public holiday.
- Ready stocks order will be mailed in 1-3 working days upon payment verification.
- All orders are shipped out according to order number, no combined order is allowed.
- Once the tracking number is emailed to you, your parcel is under the responsibility of our third party postage service provided, any delay or lost parcel happened is beyond our control.
- Please contact us via email, we will make reasonable effort to assist you for lost parcel.
- For international order, import duty and custom taxes might be charged when it reaches destination country and recipient must be responsible for it.
Bounced Parcel
- We will contact via email if we receive any bounced parcel bearing their name.
- Cost of re-delivery charged will be borne by customer
- We reserve the right to decline the request to combine new order with bounced parcel.
- Bounced parcel that are unclaimed after 90 days will be deemed as ALIFFBATA’s property and no compensation will be done as sufficient response time has been given.